Privacy Policy

At StockOrb, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. Please read this privacy policy carefully.

1. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials and authentication information
• Financial information and trading preferences
• Profile information and preferences
• Communication history with our support team

Usage Information

We automatically collect certain information about your use of our services:

• Device information (device type, operating system, unique device identifiers)
• App usage data and interaction patterns
• Log files and crash reports
• Location data (if you grant permission)
• Network and connection information

Market Data

We collect information related to your trading activities:

• Stock watchlists and portfolios
• Trading preferences and strategies
• Market analysis requests
• Investment goals and risk tolerance

2. How We Use Your Information

We use the collected information for the following purposes:

Service Provision

• Provide and maintain our AI-powered stock analysis services
• Process your requests and transactions
• Customize your user experience
• Send you relevant market alerts and notifications

Improvement and Analytics

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Conduct research and analytics
• Train and improve our AI algorithms

Communication

• Respond to your inquiries and provide customer support
• Send important updates about our services
• Deliver marketing communications (with your consent)
• Notify you of changes to our terms or policies

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Analytics and performance monitoring
• Customer support services
• Payment processing
• Marketing and communication services

Legal Requirements

We may disclose your information if required by law or in response to:

• Legal process, court orders, or government requests
• Compliance with regulatory requirements
• Protection of our rights, property, or safety
• Investigation of potential violations of our terms

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement comprehensive security measures to protect your information:

Technical Safeguards

• End-to-end encryption for data transmission
• Advanced encryption for data storage
• Multi-factor authentication
• Regular security audits and penetration testing
• Secure development practices

Administrative Safeguards

• Limited access to personal information on a need-to-know basis
• Employee training on data protection
• Background checks for personnel with data access
• Incident response procedures

Note: While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and AI algorithms

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Request information about how we process your data

Correction and Deletion

• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for processing (where applicable)

Control and Objection

• Object to processing of your information
• Restrict or limit how we use your data
• Opt-out of marketing communications

To exercise these rights, please contact us at privacy@stockorb.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze app performance and usage
• Provide personalized content and recommendations
• Improve our services and user experience

You can control cookie settings through your device settings or browser preferences. However, disabling certain cookies may limit the functionality of our services.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws through:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Other appropriate safeguards

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through the app or via email
• Provide prominent notice for material changes
• Obtain your consent where required by law

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days or as required by applicable law.